Privacy Policy
Last updated: March 17, 2026
1. Information We Collect
When you place an order or create an account with Chaska Direct, we collect:
- Name and email address
- Shipping address
- Payment information (processed securely by Stripe - we do not store card details)
- Order history and preferences
- Email subscription preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Send promotional emails if you have opted in (you may unsubscribe at any time)
- Improve our products and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties solely to operate our business, including:
- Stripe - payment processing
- UPS - order shipping and tracking
- HubSpot - customer relationship management
4. Cookies
We use cookies and similar technologies to maintain your session and improve site functionality. You can disable cookies in your browser settings, though some features may not function correctly.
5. Data Retention
We retain your personal data for as long as necessary to fulfill orders, maintain your account, and comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at orders@chaskadirect.com.
7. Security
We use industry-standard security measures to protect your information. All payment transactions are encrypted via SSL and handled by Stripe.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Litaby LLC dba Chaska Direct Coffee
14960 S State Ave Unit 4
Middlefield, Ohio 44062
Email: orders@chaskadirect.com
Phone: (216) 260-3610
